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Privacy Policy

The Martello – Privacy Statement:

Privacy Policy:

At The Martello we understand and agree that privacy is the utmost importance and we are committed to protecting the privacy of all our users. Any information you provide to us is kept private and confidential, we will not release your information to anyone else without your knowledge.

The following information is designed to help users understand how we gather information and what information we gather from our site to assist you and your needs the best.

As part of our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

EU General Data Protection Regulation 2018 (GDPR)

Should you choose to contact us using the contact form on our Contact us page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors.

Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.

As a customer you have the right to ask us for verification that your personal data is accurate and up to date and require us – as the case may be with respect to the applicable law – to make any necessary changes.

You can help us by making sure your contact information and default settings are correct, complete and up to date. You may also request a copy of your personal data by contacting us via e-mail or telephone.

If you wish to stop receiving email newsletters, click on the unsubscribe link on any of the newsletters. We will retain your information for as long as required to deliver your service, agreement or resolve any issues.

Our website may contain links to other sites. Please understand we are not responsible for the privacy policies or practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

Our privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
Cookie Policy

Cookies:

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer.

In order to measure the effectiveness of our online presence, we may use cookies to determine the path users take on our site and to identify repeat visitors of our site. We do not use cookies to gather personal information such as a person's name or e-mail address.

Visitors have the option to accept and deny cookies, however visitors should realise that certain cookies may be necessary in order to provide the visitor with certain features such as the customised delivery of certain information.
Cancellation Policy

Cancellation policy:
To cancel your hotel booking, you can manage your booking online or contact the hotel directly by 2pm local time the day prior arrival. Failure to do so will result in the first night’s accommodation being charged. Any deposit or booking fees that have already been processed are also non-refundable.

Non arrivals:
In the event of a guests non-arrival (no-show), the first night’s accommodation charge will be applied to the credit card that was used to guarantee the booking or billed backed to the company where credit facilities are established.
Health & Safety Info
HOTEL
- We want to make check-in as quick and smooth as possible, so we have put in place measures to minimise physical contact and get you checked into your room as quickly as possible.
- All rooms undergo thorough sanitisation before your arrival. We have also removed all unnecessary items such as guest books, and will instead have all the information you need available on the TV screen and online.
- All linens and towels are washed externally to the highest standard in accordance with the HSE Guidelines.
- We have increased our cleaning schedule of all public corridors and areas, including Reception, Kitchens, Bathrooms, Handrails, Dining Areas and Seating Areas.
- Hand sanitisers have been installed in public places.
- All bookings are flexible and we are allowing cancellations or changes with no cancellation fee up until 3pm the day before your arrival.
STAFF
- Staff have undergone training to ensure they follow all HSE Guidelines and sanitation procedures.
- All staff are temperature checked by a manager before starting their shift.
- Staff will wear PPE for health and safety reasons.
- Staff have been trained in proper hand washing and hand sanitation procedures.

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Why Book With Us?

Why Book With Us?

Best Price Guarantee You won’t find a better deal anywhere else.

No Booking Fee Book now- pay later. Free Cancellation on most rooms.

Stunning Seaside Location Ideally located right on Bray Seafront

Al Fresco Dining Our Pergola is the perfect spot for outdoor dining

Bray's Top Rated Hotel We are Bray's No. 1 Hotel on Tripadvisor

The Martello Hotel

Book Your Stay

Why Book With Us?

Best Price Guarantee

You won’t find a better deal anywhere else.
No Booking Fee

Book now- pay later. Free Cancellation on most rooms.
Stunning Seaside Location

Ideally located right on Bray Seafront
Al Fresco Dining

Our Pergola is the perfect spot for outdoor dining
Bray's Top Rated Hotel

We are Bray's No. 1 Hotel on Tripadvisor